FAQ
Your security is our priority. Stride Luxorax uses bank-grade encryption, two-factor authentication (2FA), and cold storage to protect your digital assets. We comply with strict financial regulations in CA and undergo regular third-party audits. Your funds are insured against unauthorized access, so you can trade with confidence.
Not at all! Stride Luxorax is designed with beginners in mind:
- Comprehensive step-by-step guides and round-the-clock support
- Risk-free demo account to practise with virtual funds
- Automated tools that handle the hard work for you
- Start small (from just 250) and learn as you trade!
Withdrawals to bank cards are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets typically complete within 30 minutes. Processing times may vary depending on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges rather than user fees. There are no hidden charges—you'll always see the exact transaction amount before you confirm.
Yes! Stride Luxorax is available in over 98 countries worldwide and counting. During registration, simply select your country to verify availability and view localized payment options tailored to your region. We maintain full compliance with all local regulations to ensure your trading experience is both safe and legal.
We make cryptocurrency investing simple and accessible for beginners. Stride Luxorax offers:
- AI-powered recommendations – Get personalized cryptocurrency suggestions tailored to your risk profile
- Ready-made portfolios – Pre-selected bundles (e.g. 'Starter Pack', 'DeFi Bundle')
- Live market signals — Real-time buy and sell alerts for leading cryptocurrencies
Plus, our interactive tutorial lets you learn while you invest!
We offer 24/7 support through live chat and email at support@stride-luxorax.com. For urgent matters, you can expect a response in under 15 minutes on average.
Yes, cryptocurrency is legal in most jurisdictions, and Stride Luxorax operates fully in compliance with local regulations. Here's what you need to know:
1. Licensed Service
- Registered with [FinCEN, FCA, CySEC]
- Independent audits by third-party firms
2. Country-Specific Rules
- Automatic geo-compliance: Our platform adjusts to your country's regulations
- KYC verification required where applicable
3. Your Funds Are Secure
- Bank-grade security (similar to online banking)
- 95% of assets held in offline storage (cold storage)
Visit our Compliance page to check your country's status, or reach out to our support team for more details.
You can easily fund your account using:
- Visa/Mastercard (2.9% fee)
- Bank Transfers (SEPA, SWIFT – No Fees)
- PayPal (instant processing)
2. Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT – 0% fee)
- QR code scanning for mobile wallets
Deposits arrive in under 10 minutes. View all available options in your account dashboard.
Crypto support
Customer Support & Assistance
For all inquiries, please contact your broker directly. If you don't yet have an account with a trusted brokerage partner, let us know and we'll help you get started. Should you encounter any issues with your broker's support, reach out to us and we'll work to resolve the matter.
Support Hours
Our support team is available 24/7 to help you with any questions or concerns. We're committed to providing prompt and effective assistance to ensure your trading experience runs smoothly and successfully.
24/7 Online Support
We're here to help with any questions you may have.